Good day, everyone! Welcome to the State of the Game Update for December 25. (Merry Christmas Day and Happy First Day of Hanukkah!)
Here's where we are at for today:
--Not much new news to report for today. Both XLGAMES and Trion teams continue to work, especially on increasing server capacity and ensuring that the login server remains stable. More information will be made available as we receive it.
--We have another preventative maintenance period coming up on December 26. Estimated downtime is 3 hours. To see our full schedule of upcoming maintenance periods, visit this post.
--We've re-enabled many previous item grants for Legacy accounts, including grants for the Heated Pool, Lucky Pond, Seaskimmer Speedboat, Skillsaver Pendants, and any packs of items granted as a part of Extra Life donations. In our next wave of item grant enables, we'll include any purchased item pack (such as the Archeum Jubilee Pack, Archeum Ascension Pack, etc.) and any outstanding 2014 Patron item grants.
--The Winter Maiden Festival has begun, and more information on that can be found here.
--At this time, with the disconnections and black screens reduced through preventative measures, we are working on re-enabling the Character Transfer and Character Name Change services.
--Compensation gifts are now out and available for pickup. To learn more about what's in these packs and how to claim them, visit our official announcement. If you have not received your gift after 48 hours, you can contact our customer service team at http://support.trionworlds.com for assistance.