Fresh start discussion forums now live!

The time has come! We're less than 10 days away from the launch of ArcheAge: Revelation and the launch of our brand new fresh start servers -- Reckoning (NA) and Prophecy (EU).

That means we have new forums for discussion inbound! As of today, you can take advantage of the official World Gates for Reckoning and Prophecy, and their new Commerce Center forums as well!

Good luck in your new foray, Adventurers. May the best guild rise to the throne of Auroria!

Official Reckoning Discussion Forum
Official Prophecy Discussion Forum

Reckoning Commerce Center
Prophecy Commerce Center

ArcheAge Revelation Week 4 Livestream — December 2 at 1:30 PM PDT


Join Senior Producer Merv "Khrolan" Lee Kwai, Producer Amanda "Amary" Fry, and Senior Community Relations Manager Seraphina "Celestrata" Brennan on the Trion Worlds Twitch channel for our next ArcheAge livestream!

This is our final week of Revelation coverage before the big launch next week! We'll be discussing what's going on with our current testing on PTS, how we're going to be tackling next week's launch, and answering the many, many questions we know you guys have. We can't wait to see you all there!

ArcheAge Revelation Week 4 Livestream
Twitch Channel: http://www.twitch.tv/trionworlds
Start Time: Friday, December 2 at 1:30 PM PDT (GMT-8)
Duration: 45-50 minutes

Make sure to stick around to the end of the livestream, because we'll be hosting our usual giveaway and you could win!

Discuss this in our forums!

ArcheAge North America Maintenance: 11/30/16 at 8:00 AM PST [COMPLETE

Update: This maintenance is in progress.

Adventurers,

The North American ArcheAge servers will be unavailable at 8:00 AM PST (UTC-8) on Wednesday, November 30 for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. No download will accompany this downtime.

North American players, please do not play on the European servers when they are updated. If you do, you will be unable to go back to the North American servers until this update is completed, or the game will ask you to re-download the full client.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North America Maintenance: 11/30/16 at 8:00 AM PST [IN PROGRESS]

Update: This maintenance is in progress.

Adventurers,

The North American ArcheAge servers will be unavailable at 8:00 AM PST (UTC-8) on Wednesday, November 30 for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. No download will accompany this downtime.

North American players, please do not play on the European servers when they are updated. If you do, you will be unable to go back to the North American servers until this update is completed, or the game will ask you to re-download the full client.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North America Maintenance: 11/30/16 at 8:00 AM PST

Adventurers,

The North American ArcheAge servers will be unavailable at 8:00 AM PST (UTC-8) on Wednesday, November 30 for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. No download will accompany this downtime.

North American players, please do not play on the European servers when they are updated. If you do, you will be unable to go back to the North American servers until this update is completed, or the game will ask you to re-download the full client.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Maintenance: 11/30/16 at 2:00 AM UTC (PST +8) / 3:00 AM CET [COMPLETE]

4:41 AM UTC Update: Maintenance is now complete, and the servers are open. Good luck in your adventures!

2:41 AM UTC Update: Tonight's maintenance is going to need more time to complete, and we're extending our time by one hour. Thanks for your patience!

Update: This maintenance is currently in progress.

Adventurers,

The European ArcheAge servers will be unavailable at 2:00 AM UTC (PST+8) on Wednesday, November 30 for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. No download will accompany this downtime.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Maintenance: 11/30/16 at 2:00 AM UTC (PST +8) / 3:00 AM CET [IN PROGRESS]

Update: This maintenance is currently in progress.

Adventurers,

The European ArcheAge servers will be unavailable at 2:00 AM UTC (PST+8) on Wednesday, November 30 for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. No download will accompany this downtime.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Maintenance: 11/30/16 at 2:00 AM UTC (PST +8) / 3:00 AM CET

Adventurers,

The European ArcheAge servers will be unavailable at 2:00 AM UTC (PST+8) on Wednesday, November 30 for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. No download will accompany this downtime.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

Regarding Ongoing DDOS Challenges

Hello all,

We know that many of you have recently experienced difficulty connecting to our games over the past couple weeks. It’s been disruptive and frustrating – we hear you loud and clear. The constant, aggressive onslaught of DDOS attacks against multiple Network providers and here at Trion has been our #1 priority to address. We are and will continue to combat those issues moving forward.

In improving our resilience to these nearly-constant events, we’ve already taken a number of important steps:

1) First and foremost, we’ve been working around the clock with our ISPs to mitigate the major attacks when they happen. Every network provider is being hammered by DDOS attacks, which has caused connectivity issues across the map. It’s really unfortunate, but we’ve been doing our part to help and so have they.

2) We’ve upgraded major components of our network infrastructure. We can't share details at depth here, but we can say that this has improved our ability to address a number of the DDOS issues. Most of you have been playing through dozens of attacks without any degradation in your play.

3) We’ve double and triple checked to ensure that we’re using best practices to harden our servers against a wider variety of types of attacks, as new ones are constantly being developed and deployed in the wild.

4) Our Firewalls are kept up-to-date and relevant and we’ve deployed a significant amount of automation to reduce any possible instances of human error.

The unpredictable nature of DDOS attacks makes it challenging to address in one fell swoop. However, we’ve already seen a big improvement from these measures. And this is only where we start – our network teams are also looking to implement additional, in-house measures in the coming days, and we're working closely with our ISPs to bring even more of their capacities to bear.

We know this is a frustrating issue – it’s frustrating for us too. Please know that we are doing everything we can to mitigate the issues or render them irrelevant to your play.

Thanks very much for your patience.

The Trion Worlds Team

ArcheAge Europe Restart: 11/23/16 at 4:30 PM UTC (PDT +8) / 5:30 PM CEST [COMPLETE]

5:15 PM UTC: The European servers are back online. Thanks for your patience!

Adventurers,

The European ArcheAge servers will be unavailable at 4:30 PM UTC (PST+8) on Wednesday, November 23 to help address issues being unable to log into the game.

The estimated duration for this downtime is 1 hour. In-game messaging will be broadcast in advance of the downtime. No download will accompany this restart.

Thanks for your patience, and we can't wait to see you back in Erenor!