ArcheAge Hallowtide Livestream — October 20 at 1:30 PM PDT

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Join Associate Producer Seraphina "Celestrata" Brennan and Production Coordinator Brian "Tinen" Kenny on the Trion Worlds Twitch channel for our next ArcheAge livestream!

This week, Tinen and Celestrata are tackling all of the haunts and hoots of Hallowtide! Learn what to expect from this year's event, plus get a good look at the new costumes, powerstone pet, and furniture items!

ArcheAge Hallowtide Livestream
Twitch Channel: http://www.twitch.tv/trionworlds
Start Time: Friday, October 20 at 1:30 PM PDT (GMT-8)
Duration: 45-50 minutes

Make sure to stick around to the end of the livestream, because we'll be hosting our usual giveaway and you could win!

Kindled Spirit Powerstone Pet Bug

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Greetings Adventurers,

The team at XLGAMES has made us aware of a bug with the Kindled Spirit Powerstone Pet:
  • While using the "Specter Spectacular," skill, the healing increase effect will only increase the character's base bonus. It will not increase any bonuses provided by equipment.

This error will be corrected in next week's maintenance, and we apologize for the inconvenience!

ArcheAge European Server Maintenance: 6:45 / 8:45 AM UTC on 9/10/17

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge European Server Maintenance: 6:45 / 8:45 AM UTC on 9/10/17
Greetings Adventurers,

As explained in our earlier Evolution announcement, we will be bringing the European ArcheAge servers offline this morning at 6:45 AM UTC for continued Evolution maintenance.

We expect this downtime to take at least 6 hours, but our work may take longer.

During this period of work, our team will be running a database script that will query your original home servers and attempt to find the items that have not yet been returned to you. Our team has been able to make sure that this script will return the following:
  • Housing Full Kits
  • Furniture & Decor
  • Chests
  • The majority of items in chests

However, we have identified some items that may not be returned with the method we are using, including some items that may be returned in an incomplete state. This includes:
  • Mounts, Pets, and Vehicles
  • Ship or Pet Accessories that are mounted to a Ship or Pet
  • The remainder of items in chests

We are proceeding with this method as we want to make sure players have their items for the upcoming housing construction period. Our team will continue to work behind the scenes in order to make sure that all items that may not be returned during tonight's work will be returned to players.

Because this work may take upwards of 6 hours, we are delaying the start of the European Housing Construction Period to 5:00 PM UTC / 7:00 PM CEST.

Should further delays be required, we will post them here and on our social media as well.

Thank you for your patience during this, and we'll see you after the work is complete! Please stay tuned to this post for further announcements, or our Twitter at http://www.twitter.com/archeage.

An update on our Evolution progress: Missing Items & Housing Construction Time

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Good evening everyone,

It’s 10:10 PM here in Austin, and the Trion and XL teams just got done with dinner. We sat down over some Chinese in the training room and talked about a variety of things – Texas’s love of guns, how great Korean food is, and how not enough people eat their dessert. But, after the fun conversation was done, we turned our attention to the work we’re about to perform this evening to make sure everyone gets their items back and tomorrow’s housing release is smooth.

Right now, our #1 priority is making sure that those of you in Europe who may not have received all of your items get those items back. As we said before, we’ve backed up all of the servers and our Evolution steps multiple times. We have logs of all of the items that were removed and where all of the items should go. You absolutely will get your items back into your mail. That isn’t just a promise, it’s a certainty.

The goal of our joint team right now is to make sure those items are back in your inbox this evening. Our deadline is before tomorrow’s housing release at 2 PM UTC. Ideally, we want your items to be back 2 hours before we release housing. Should this not be the case, we will adjust the time to make sure you can get your items and get in position.

BigDataDude and the XL merge team here in Austin are currently working on a database script that will handle this major item grant, pulling out the items that weren’t sent from our old backups and getting them appropriately assigned to your new home on Tempest and Retribution. There is an amazing amount of technical expertise in this crew, and some of today’s conversations have proven that this will not be easy. (The greatest challenge is how one grants back something on a character that was on a mount or vehicle, in a chest, in a house. The storage for such an item is multiple layers deep in database logic in order to keep ownership permissions straight. Now take that chain of logic and attempt to make sure you’re handing it back to the right owner, except that owner has changed their name and moved to a different state. It’s like handing back a bag, within a bag, within a bag to a complete stranger via ground shipping. But, they’re going to be able to do it.)

Our goal is ambitious, of course, and it will require the team to be up again all evening to make sure we can get it done. But we want to get this done well before any houses even come close to hitting the field. That is the way we need to handle this. But, in case we cannot get back all of your items by tomorrow, we will at least get you back your houses/full kits. As long as we can do that, we can move ahead with our construction plans.

So that brings us to our plans for tomorrow’s housing release. For those of you in North America, our plans are unaffected. Your construction will begin as scheduled at 12 PM PDT (2 PM CDT / 19:00 UTC), so make sure to get your items ready and get in place if you have not done so yet.

For those of you in Europe, your schedule may change depending on the progress of our work. At best, we will get this done early enough this evening that our schedule will be unaffected, and your houses will hit the field at 2 PM UTC (14:00 UTC). At worst, we may delay your housing up to 5 hours to 7 PM UTC (19:00 UTC). Should that be the case, we’ll let you know as early as we can.

Beyond our plans, we know there are a few other bugs that have popped up. The team has been able to fix some of those issues very quickly, such as missing bonus patron time, sovereigns not being able to log into Evolution servers, player nations having numbers at the end of their names and the transfer & rename service not working correctly at first.

But, there are also issues we’re still working on such as not being able to move after being kicked by the AFK timer, your average guild gearscore dropping whenever a new member is added, and disappearing UCCs on Eanna. Our team is currently focused on making sure items are appropriately returned to their owners (as it has to be the highest priority right now), but we will turn our attention to these other bugs after our initial work is done. They are not forgotten.

Again, everyone, thank you for your patience and for cheering us on during this process. We really appreciate all of you here in our community, and we want to do everything we can do to right by you.

If you have questions on any of this, feel free to add them to our official discussion thread on this letter. Otherwise, we’re excited to see you tomorrow!

Sincerely,
The ArcheAge Team

August 25 Marketplace Update — Evolution Preparations

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Hello everyone!

To prepare for the coming Evolutions, today's Marketplace update removes some specific time-limited items in order to make sure players don't accidentally buy them and miss out on some of the time they purchased. The items temporarily removed are:
  • Ayanad 3-Day Pass: 1st Floor Lobby
  • Ayanad 3-Day Pass: 2nd Floor Lobby
  • Ayanad 3-Day Pass: 3rd Floor Lobby
  • Ayanad 7-Day Pass: 1st Floor Lobby
  • Ayanad 7-Day Pass: 2nd Floor Lobby
  • Ayanad 7-Day Pass: 3rd Floor Lobby
  • Scroll: Resurrection (30 Days)
  • Scroll: Resurrection (7 Days)
  • Scroll: Resurrection (3 Days)

These items will be replaced after the evolution is complete. Thanks for your patience!

ArcheAge 4.0 reaches North America and Europe this year!

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A storm is coming… will you survive?

A brand new PvP naval arena, cross-server arena capabilities, revisions to Lunagem crafting and slotting, and a new crafting UI are just a few of the features that await you in ArcheAge’s 4.0 Update!

Set sail in Bloodsalt Bay – Band together with a crew of 5 as you fight to dominate the treacherous waters of Bloodsalt Bay. Can your crew capture enough lost spirits to beat out the 3 other ships vying against you, or will you end up at the bottom of the sea?

If that wasn’t enough challenge for you, then get ready to face off against the best that ArcheAge has to offer thanks to our new cross-server arena system. More matches – and plenty more challengers – await you in the pits!

Find raids more easily – Looking for a group to take on some of ArcheAge’s greatest challenges? Visit the new Raid Recruitment Board to view raids seeking additional members, or join your raids together with the new raid link feature!

Lunagems simplified – Improvements to the Lunagem system increase the ease of crafting these precious upgrades. Success rates when using these gems has changed, meaning you can look forward to more upgrades and less shattering!

Crafting system updates – ArcheAge 4.0 a new crafting questline to help fresh players learn the ins-and-outs of the economy, from potatoes to Sunridge Ingots. In addition, veteran crafters will be able to find what they want to make faster than ever thanks to a brand new crafting UI. Less searching, more making!

Check out the trailer below, and get ready for Update 4.0 to release later this year!

ArcheAge 4.0 reaches North American and Europe this year!

  Posted On   By   News & Announcements   Comments Off on ArcheAge 4.0 reaches North American and Europe this year!

A storm is coming… will you survive?

A brand new PvP naval arena, cross-server arena capabilities, revisions to Lunagem crafting and slotting, and a new crafting UI are just a few of the features that await you in ArcheAge’s 4.0 Update!

Set sail in Bloodsalt Bay – Band together with a crew of 5 as you fight to dominate the treacherous waters of Bloodsalt Bay. Can your crew capture enough lost spirits to beat out the 3 other ships vying against you, or will you end up at the bottom of the sea?

If that wasn’t enough challenge for you, then get ready to face off against the best that ArcheAge has to offer thanks to our new cross-server arena system. More matches – and plenty more challengers – await you in the pits!

Find raids more easily – Looking for a group to take on some of ArcheAge’s greatest challenges? Visit the new Raid Recruitment Board to view raids seeking additional members, or join your raids together with the new raid link feature!

Lunagems simplified – Improvements to the Lunagem system increase the ease of crafting these precious upgrades. Success rates when using these gems has changed, meaning you can look forward to more upgrades and less shattering!

Crafting system updates – ArcheAge 4.0 a new crafting questline to help fresh players learn the ins-and-outs of the economy, from potatoes to Sunridge Ingots. In addition, veteran crafters will be able to find what they want to make faster than ever thanks to a brand new crafting UI. Less searching, more making!

Check out the trailer below, and get ready for Update 4.0 to release later this year!

A Reminder Against Farming Honor & Leadership

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Hello Adventurers,

As noted in our "Exploits and You" thread, killing alts or other characters repeatedly to farm honor or leadership to gain an advantage is not allowed in ArcheAge.

Should the team find that you have been attempting to exploit the system in order to gain honor or push characters onto the Hero leaderboards, actions will be taken against your main account and any alt accounts involved in this practice. Don't do it!

Sincerely,
The ArcheAge Team

ArcheAge Character Transfer Service Downtime — 8:00 AM PDT [COMPLETE]

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge Character Transfer Service Downtime — 8:00 AM PDT [COMPLETE]
Good morning all!

In order to enable 1 credit transfers and get our system set up for the evolution, our character transfer service will undergo downtime this morning starting at 8:00 AM PDT. We estimate this work will take about 1.5 hours to be completed, after which you'll be able to take advantage of 1-credit transfers.

Please note that transfers INTO evolution servers will not be allowed from this point forward. Players on Evolution servers will be able to transfer out of their server to a non-evolution candidate server on their region.

Thanks for your patience!

-The ArcheAge Team

ArcheAge Character Transfer Service Downtime — 8:00 AM PDT

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge Character Transfer Service Downtime — 8:00 AM PDT
Good morning all!

In order to enable 1 credit transfers and get our system set up for the evolution, our character transfer service will undergo downtime this morning starting at 8:00 AM PDT. We estimate this work will take about 1.5 hours to be completed, after which you'll be able to take advantage of 1-credit transfers.

Please note that transfers INTO evolution servers will not be allowed from this point forward. Players on Evolution servers will be able to transfer out of their server to a non-evolution candidate server on their region.

Thanks for your patience!

-The ArcheAge Team

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