Updated – Connectivity Issues – April 5, 2018

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on Updated – Connectivity Issues – April 5, 2018
Update 1 - 6:50 AM PDT (2:50 PM GMT) - We've been investigating many possible causes of issues and are starting to focus on a variety of options to clear them up. We'll post again once we have more details.

Greetings adventurers,

We're investigating the connection issues now and will post regular updates until it is resolved.

Thank you

ArcheAge North American Server Maintenance: January 17 at 8:00 AM PST

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: January 17 at 8:00 AM PST
Hi everyone!

The North American Archeage servers will be unavailable at 8:00 AM PST on Wednesday, January 17th for weekly maintenance and scheduled server updates.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge EU Maintenance & Patch: January 17, 2018 at 2:00 AM UTC (PST +8)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge EU Maintenance & Patch: January 17, 2018 at 2:00 AM UTC (PST +8)
Hi everyone!

The European Archeage servers will be unavailable at 2:00 AM UTC (PST +8) on Wednesday, January 17th for weekly maintenance and patch.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime.

European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

Resolved – NA Login Issues – January 12 & 13

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on Resolved – NA Login Issues – January 12 & 13
Update 3 - 01/13/2018 - We once again restarted the auth server, and it appears to have resolved the login issues. Thanks once again for being so patient with us!

Update 2 - 01/13/2018 - We are investigating the issue once again that is preventing players from accessing the NA servers. We will continue to update this post when we have further information.

Update 1 - We restarted the auth server and that resolved the login issues. Thanks very much for your patience.

Greetings,

Our team is currently working to resolve the issue preventing players from accessing NA servers. We'll post regular updates until it is resolved.

Thanks

ArcheAge EU Maintenance & Patch: January 3, 2018 at 2:00 AM UTC (PDT +8)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge EU Maintenance & Patch: January 3, 2018 at 2:00 AM UTC (PDT +8)
Hi everyone!

The European Archeage servers will be unavailable at 2:00 AM UTC (PDT +8) on Wednesday, January 3rd for weekly maintenance and patch.

The estimated duration for this downtime is 3 hours. In-game messaging will be broadcast in advance of the downtime.

European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North American Server Maintenance: January 3 at 8:00 AM PST

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: January 3 at 8:00 AM PST
Hi everyone!

The North American Archeage servers will be unavailable at 8:00 AM PST on Wednesday, January 3rd for weekly maintenance and scheduled server updates.

The estimated duration for this downtime is 3 hours. In-game messaging will be broadcast in advance of the downtime.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North American Server Maintenance: 10/24/2017 at 11:00 PM PDT

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: 10/24/2017 at 11:00 PM PDT
Hi everyone!

The North American Archeage servers will be unavailable at 11:00 PM PDT on Wednesday, October 24th
for weekly maintenance and scheduled server updates.

The estimated duration for this downtime is 3 hours. In-game messaging will be broadcast in advance of the downtime.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

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