ArcheAge North American Server Maintenance: April 25, 2018 at 8:00 AM PDT

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: April 25, 2018 at 8:00 AM PDT
Hi everyone!

The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 25 for weekly maintenance and server updates.

The Transfer and Name Change services will be re-enabled with this update.

The bug with Thunderwing Titan has also been fixed. It can now be killed!

The estimated duration for this downtime is 3 hours. In-game messaging will be broadcast in advance of the downtime.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North American Server Maintenance: April 26, 2018 at 8:00 AM PDT

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: April 26, 2018 at 8:00 AM PDT
UPDATE: We're pushing the maintenance back 24 hours in order to apply a hotfix that XL sent in last night. We're testing a change, and once confirmed, we'll update this post again with that information.

Hi everyone!

The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 25 26 for weekly maintenance and server updates.

The Transfer and Name Change services will be re-enabled with this update.

The bug with Thunderwing Titan has also been fixed. It can now be killed!

The estimated duration for this downtime is 3 hours. In-game messaging will be broadcast in advance of the downtime.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge EU Server Maintenance: 25 April, 2018 at 1:00 AM UTC (PDT +7)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge EU Server Maintenance: 25 April, 2018 at 1:00 AM UTC (PDT +7)
Hi everyone!

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 25 April for weekly maintenance and server updates.

The estimated duration for this downtime is 4 hours. In-game messaging will be broadcast in advance of the downtime.

The Transfer and Name Change services will be re-enabled with this update.

The bug with Thunderwing Titan has also been fixed. It can now be killed!

European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge EU Server Maintenance: 26 April, 2018 at 1:00 AM UTC (PDT +7)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge EU Server Maintenance: 26 April, 2018 at 1:00 AM UTC (PDT +7)
UPDATE: We're pushing the maintenance back 24 hours in order to apply a hotfix that XL sent in last night. We're testing a change, and once confirmed, we'll update this post again with that information.


Hi everyone!

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 25 26 April for weekly maintenance and server updates.

The estimated duration for this downtime is 4 hours. In-game messaging will be broadcast in advance of the downtime.

The Transfer and Name Change services will be re-enabled with this update.

The bug with Thunderwing Titan has also been fixed. It can now be killed!

European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North American Server Maintenance: April 22nd, 2018 at 12:01 AM PDT

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: April 22nd, 2018 at 12:01 AM PDT
Hi everyone!

The North American ArcheAge servers will be unavailable at 12:01 AM PDT on April 22nd for a hotfix.

This hotfix addresses some critical blocking bugs, including Orchina's Music Box, Abyssal Skill Quests, Sunlight and Moonlight Seawise Queen Chests, Dwarf story quest Mechanized Warfare, and more.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge EU Server Maintenance: 22nd April, 2018 at 3:00 AM UTC (PDT +7)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge EU Server Maintenance: 22nd April, 2018 at 3:00 AM UTC (PDT +7)
Hi everyone!

The European ArcheAge servers will be unavailable at 3:00 AM UTC (PDT +7) on 22nd April for a hotfix.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime.

This hotfix addresses some critical blocking bugs, including Orchina's Music Box, Abyssal Skill Quests, Sunlight and Moonlight Seawise Queen Chests, Dwarf story quest Mechanized Warfare, and more.

European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge EU Server Maintenance: 18th April, 2018 at 1:00 AM UTC (PDT +7)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge EU Server Maintenance: 18th April, 2018 at 1:00 AM UTC (PDT +7)
Hi everyone!

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT +7) on 18th April for weekly maintenance and scheduled server updates.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime.

The fix for the Transfer Service and Rename Service did not make it into this patch. We're working with XL to solve the errors, and will update everyone with a new post should Trion/XL make any progress on the issue.

We're aware of the lag issues players are experiencing, and are working with XL to root out each of the sources and address them. This patch has implemented a few potential fixes for some of those sources of lag. We'll continuing monitoring the situation and update when we have more information or solutions.

The Bloodsalt Bay will be re-enabled with this week's maintenance.

European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North American Server Maintenance: April 18th, 2018 at 8:00 AM PDT

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on ArcheAge North American Server Maintenance: April 18th, 2018 at 8:00 AM PDT
Hi everyone!

The North American ArcheAge servers will be unavailable at 8:00 AM PDT on April 18th for weekly maintenance and scheduled server updates.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime.

The fix for the Transfer Service and Rename Service did not make it into this patch. We're working with XL to solve the errors, and will update everyone with a new post should Trion/XL make any progress on the issue.

We're aware of the lag issues players are experiencing, and are working with XL to root out each of the sources and address them. This patch has implemented a few potential fixes for some of those sources of lag. We'll continuing monitoring the situation and update when we have more information or solutions.

The Bloodsalt Bay will be re-enabled with this week's maintenance.

North American players, please do not play on the European servers until your servers are patched up during this maintenance. If you attempt to play on EU, the patcher will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

EU Servers Restart – 1 AM UTC 13th April (2 Hours)

  Posted On   By   ArcheAge Server Status, Server Status   Comments Off on EU Servers Restart – 1 AM UTC 13th April (2 Hours)
Hello Adventurers,

In order to address a crashing issue on EU servers, we'll be restarting all EU servers. It'll take about 2 hours and will come down at 1:00 AM UTC on 13th April. We'll also be re-enabling Bloodsalt Bay for EU servers. (NA BSB will be re-enabled during next week's maintenance)

Issue: EU server crashes
Server: All EU servers
Time: 1:00 AM UTC
Duration: ~2 Hour