ArcheAge Europe Update: 7/20/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge Europe Update: 7/20/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST
Adventurers,

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT-7) on Wednesday, July 20th as we release our July Update!

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. Patch notes will be made available during the downtime. This update will launch a few new limited time events, which you can learn more about from our livestream.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Update: 7/20/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST [IN PROGRESS]

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge Europe Update: 7/20/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST [IN PROGRESS]
1:00 AM UTC Update: This update has begun!

Adventurers,

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT-7) on Wednesday, July 20th as we release our July Update!

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. Patch notes will be made available during the downtime. This update will launch a few new limited time events, which you can learn more about from our livestream.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Update: 7/20/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST [COMPLETE]

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge Europe Update: 7/20/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST [COMPLETE]
2:36 AM UTC Update: This update is complete and servers are unlocked! Enjoy, adventurers!

1:00 AM UTC Update: This update has begun!

Adventurers,

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT-7) on Wednesday, July 20th as we release our July Update!

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. Patch notes will be made available during the downtime. This update will launch a few new limited time events, which you can learn more about from our livestream.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

7/12 — Players may experience login issues

  Posted On   By   ArcheAge Server Status   Comments Off on 7/12 — Players may experience login issues
Greetings Adventurers!

We have reports that some players may be unable to log into ArcheAge. Our team is already investigating the issue and we hope to have it resolved shortly. We'll update this thread with more information as we get it. Thanks for your patience, and sorry for the inconvenience!

7/12 — Players may experience login issues & marketplace delivery issues, APEX temporarily disabled [UPDATED: 11:21 AM]

  Posted On   By   ArcheAge Server Status   Comments Off on 7/12 — Players may experience login issues & marketplace delivery issues, APEX temporarily disabled [UPDATED: 11:21 AM]
11:21 AM Update: After continued investigation, we're expanding these issues out to include slow delivery of Marketplace purchases and Glyph Shop purchases (such as Credits and APEX.) In addition, we are temporarily disabling APEX in the game until these issues are resolved.

Greetings Adventurers!

We have reports that some players may be unable to log into ArcheAge. Our team is already investigating the issue and we hope to have it resolved shortly. We'll update this thread with more information as we get it. Thanks for your patience, and sorry for the inconvenience!

ArcheAge North America Maintenance: 7/13/16 at 8:00 AM PDT

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge North America Maintenance: 7/13/16 at 8:00 AM PDT
Adventurers,

The North American ArcheAge servers will be unavailable at 8:00 AM PDT (UTC-7) on Wednesday, July 13th for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. No changes will be made to the game at this time.

North American players, please do not play on the European servers when they are updated. If you do, you will be unable to go back to the North American servers until this update is completed, or the game will ask you to re-download the full client.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge North America Maintenance: 7/13/16 at 8:00 AM PDT [IN PROGRESS]

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge North America Maintenance: 7/13/16 at 8:00 AM PDT [IN PROGRESS]
8:04 AM Update: This maintenance has begun!

Adventurers,

The North American ArcheAge servers will be unavailable at 8:00 AM PDT (UTC-7) on Wednesday, July 13th for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. No changes will be made to the game at this time.

North American players, please do not play on the European servers when they are updated. If you do, you will be unable to go back to the North American servers until this update is completed, or the game will ask you to re-download the full client.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Maintenance: 7/13/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge Europe Maintenance: 7/13/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST
Adventurers,

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT-7) on Wednesday, July 13th for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. No changes will be made to the game at this time.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Maintenance: 7/13/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST [COMPLETE]

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge Europe Maintenance: 7/13/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST [COMPLETE]
Update: This maintenance is complete. Enjoy the game!

1:00 AM UTC UPDATE: This maintenance has begun!

Adventurers,

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT-7) on Wednesday, July 13th for weekly maintenance.

The estimated duration for this downtime is 2 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. No changes will be made to the game at this time.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!

ArcheAge Europe Maintenance: 7/6/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST

  Posted On   By   ArcheAge Server Status   Comments Off on ArcheAge Europe Maintenance: 7/6/16 at 1:00 AM UTC (PDT +7) / 3:00 AM CEST
Adventurers,

The European ArcheAge servers will be unavailable at 1:00 AM UTC (PDT-7) on Wednesday, July 6th for weekly maintenance.

The estimated duration for this downtime is 1.5 hours. In-game messaging will be broadcast in advance of the downtime. A download of ~100mb will accompany this maintenance. No changes will be made to the game at this time.

European players, please do not play on the North American servers until those servers are patched up later today. If you attempt to play on NA, the game will ask you to re-download the entire game.

Thanks for your patience, and we can't wait to see you back in Erenor!