11/11 — Siege Scroll Refund Progress

To those of you who won a siege scroll this past cycle, we'd like to provide you with an update on our efforts to refund your scroll bid.

Unfortunately, refunding bids from sieges is not an automated process, and involves our staff manually checking our logs and granting the money back to you through our mail system. These refunds will take some time to be completed, most likely a few days.

During this time, we will be proceeding as follows:

1. If there are no issues in the logs for your bid, you will receive your money in your in-game mail box.
2. In some cases, if you won multiple scrolls, we may need some more information from you to help us clarify the final amount the staff needs to send. In those cases, a member of our GM team will contact you via your account email address to gather that information.

If anyone has any questions on this process, please let us know in this thread and we'll answer. Thanks!